Booking calendar
Online booking with SMS reminders
The booking calendar in Clientee CRM lets customers book online at any hour, without calling. They see only free slots, get a confirmation and receive an SMS and email reminder before the appointment. The calendar syncs with Google and Outlook, so there are no double bookings and fewer people forget to show up.
(01) In the calendar
What the booking calendar does
- 01/06
Online booking around the clock
Customers choose a slot on your website, from a link on Instagram or in an email. Sunday evening included.
- 02/06
Team calendars
Each team member has their own calendar and services. The system can spread bookings evenly or send them to whoever is free.
- 03/06
SMS and email reminders
A confirmation right after booking and a reminder before the appointment. Automatic, without a single phone call from you.
- 04/06
Easy rescheduling
Customers can move or cancel an appointment through a link. You can then offer the freed-up slot to someone else.
- 05/06
Google and Outlook sync
Busy times from your personal calendar never show up as free for booking. No clashes.
- 06/06
Bookings straight into the CRM
Every booking creates or updates a contact in the CRM. After the visit, a thank-you and a review request can go out automatically.
How we think about it
The best booking is the one you didn't have to pick up the phone for.
(02) Without online booking
Where appointments slip away today
- 01
The phone rings when you can't answer
You're with a patient, on a job site or under a car. The customer can't get through and books somewhere that takes bookings online.
- 02
People don't show up
A client forgets an appointment made three weeks ago. You're left with an empty slot, and everyone else waits longer than they need to.
- 03
Double bookings
A colleague writes an appointment in the paper diary, you put one in your phone. Suddenly two customers are waiting for the same time.
Let customers book themselves
Book a free call(03) Launch
From services and hours to the first reminders
- 01
We set up services and hours
We go through what you offer, how long each service takes, what breaks you need and who on the team does what.
- 02
We connect calendars
We connect your team's Google or Outlook calendars so nothing overlaps.
- 03
We add booking to your website
We put the booking form on your website, your Google Business Profile and your social media.
- 04
We switch on reminders
We write the confirmation and reminder texts in your language and your tone, so they sound like you.
(04) FAQ
Questions about booking
01What kinds of businesses is this for?
Anyone who works with appointments: clinics, beauty salons, advisers, car services, real estate agents booking viewings, or tradespeople booking site visits.
02Does it sync with my Google Calendar?
Yes. Clientee CRM runs on the HighLevel platform and supports two-way sync with Google and Outlook calendars. Busy times never show up as free slots.
03Can the booking page be in my language?
Yes. We set up the booking form, confirmations and reminders in your language and in your company's design.
04Do I have to drop my current booking system right away?
No. We plan the switch so no existing booking gets lost. We can move future appointments into the new calendar.
05What if a customer needs to reschedule?
The confirmation includes a link where they can move or cancel the appointment themselves. You get a notification, and the freed-up time is available to others right away.
06What about GDPR?
We add information about how personal data is processed to the form, with a link to your privacy policy. We only collect consent where it's needed, such as for marketing messages. Booking details are stored on the contact in the CRM, not in email threads or paper diaries. Where the data is stored is explained on the Clientee CRM page under Data, GDPR and language.
(06) Contact
Let customers book themselves
We'll show you how the booking calendar would work for your services and your team. No obligation, with concrete examples.